Terms of Service & Privacy Policy

Last Updated: October 20, 2026

Welcome to our online store. By browsing or purchasing from our website, you agree to the following Terms of Service and Privacy Policy.

PART 1: TERMS OF SERVICE

1. Seller Information

  • Business Name / Name: Standard Redesigned s.r.o.

  • Company ID (IČO): 24518280

  • Registered Office / Correspondence Address: Plzeňská 3352/156, Smíchov, 150 00 Prague 5, Czechia

  • Contact Email: hello@standardredesigned.com

2. General Provisions & Contract Formation

  • These terms govern the rights and obligations between the Seller and the Buyer for purchases made through this online store.

  • All products displayed on the store are for informational purposes only. A binding purchase contract is formed when the Seller sends an order confirmation email to the Buyer.

  • The Seller reserves the right to cancel or refuse an order in the event of an obvious pricing error, technical glitch, or product unavailability.

3. Prices and Payment

  • All prices listed on the store are final and include applicable statutory VAT (DPH) where applicable.

  • Payment can be made using the secure payment methods offered at checkout (e.g., credit/debit card, Apple Pay, Google Pay).

  • Orders will be processed upon receipt of full payment.

  • Payment Security: All credit and debit card transactions are processed securely through encrypted third-party payment gateways (e.g., Stripe / ComGate). We do not store, access, or retain your credit card or financial details on our servers at any time.

4. Shipping & Delivery

  • Products are delivered to the shipping address specified by the Buyer during checkout.

  • Delivery options, costs, and estimated transit times are detailed on our Shipping & Returns page.

  • The Seller is not responsible for delivery delays caused by shipping carriers or incorrectly provided address details.

5. Right of Withdrawal & Returns (14-Day Guarantee)

  • Pursuant to EU consumer protection law, Buyers residing in the EU have the right to withdraw from the contract without giving any reason within 14 days of receiving the goods.

  • To initiate a return, the Buyer must notify the Seller via email prior to shipping the item back.

  • Return Shipping Costs: In accordance with standard policies, return shipping costs are borne entirely by the Buyer. Detailed return instructions and processes are available on our Shipping & Returns page.

6. Warranty & Complaints (Reklamace)

  • Statutory consumer rights regarding defective goods apply in accordance with Czech and EU law.

  • If a product arrives damaged or defective, please contact us immediately at hello@standardredesigned.com with photos and a description of the issue.

7. Out-of-Court Dispute Resolution

  • EU consumers have the right to resolve consumer disputes out of court. For Czech consumers, the competent authority is:

    • Czech Trade Inspection Authority (Česká obchodní inspekce – ČOI)

    • Štěpánská 567/15, 120 00 Prague 2, Czech Republic

    • Website: www.coi.cz

  • Consumers in the EU may also use the European Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.

PART 2: PRIVACY & COOKIE POLICY (GDPR)

8. Personal Data Processing

  • We collect and process personal data necessary to process your orders, fulfill contractual obligations, and communicate regarding your purchase (e.g., name, shipping address, email, phone number).

  • Personal data is processed in full compliance with the EU General Data Protection Regulation (GDPR).

9. Third-Party Data Sharing

  • We only share personal data with trusted third parties to the extent necessary to deliver services:

    • Payment gateway providers (e.g., Stripe, ComGate) to process transactions.

    • Logistics and shipping providers (e.g., Zásilkovna/Packeta, PPL) to deliver orders.

10. Cookies

  • Our website uses essential cookies to ensure standard site functionality and shopping cart management. Analytics or marketing cookies are used only with explicit user consent via the cookie banner.

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